Values

//Values
Values 2017-01-23T13:09:41+00:00

Values

  • Highest proven quality

    Satisfaction of our customers is always our top priority. That is why we always offer only the best from the security market. All our solutions are unique; we present solutions that are the best possible quality. They are all certified, or in the process of being certified.

    ICSL tries to be always one step ahead. Therefore, we recognise the dangers of tomorrow. For us, prevention is the best solution.

  • Reliability of ICSL and its partners

    Because of the absolute customer orientation and for reasons of national as well as military licensing requirements, ICSL works only with well-established local partners in the respective countries, which – depending on the task – meet appropriate criteria and requirements (e.g. have a FCL or even AQAP certification). ICSL own staff HAS the necessary know-how in various fields of science and technology.

  • Client in our focus

    ICSL and associated companies and partners work for the good of the customer: we focus on the client and his (security) needs – the customer deserves our respect and attention in order to provide solutions according to the clients’ needs, not only to sell some systems.

“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider of our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so.”
Mahatma Gandhi